Some problems with Samsung TVs can easily be resolved by performing the required troubleshooting. In this guide, we give steps on how to troubleshoot common Samsung TV issues, as well as guide users on how to perform several operations that may have otherwise seemed challenging.
How to Reset Samsung HD TV
A factory reset restores all TV settings (excluding the network settings) to their factory defaults. To reset your Samsung HD TV:
To reset picture:
To reset sound:
How to Update Software on Samsung Smart TV
Every once in a while, your TV will receive software updates to add new features or fix bugs. However, you can manually update your TV’s software over the internet or using a USB flash drive. Keep in mind that after a software update your video and audio settings might automatically be reset to defaults.
To update over the internet:
To update using USB:
Check this too: JVC TV Troubleshooting & How to Guide
Samsung TV Troubleshooting No Picture
If there is no picture on your Samsung UA55NU7100 TV, follow these instructions to troubleshoot:
Make sure the connection to the device is correct and that all cables are fully inserted.Remove and reconnect all cables connected to the TV and external devices. Try new cables if possible.Confirm the correct input source has been selected.Perform a TV self diagnosis to determine if the problem is caused by the TV or device. Press the Home button and navigate to Settings> Support> Self Diagnosis> Start Picture Test.If the test results are normal, reboot the connected devices by unplugging each device’s power cord and then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.If you are not using a cable box or satellite box, and your TV is receiving TV signals from an antenna or a cable wall connector, run Auto Tuning to search for channels by pressing the home button on your remote and navigating to Settings> Broadcasting> (Auto Tuning Settings)> Auto Tuning)
Samsung Frame Power Button
The Samsung Frame comes with a single remote in the box. The on/off button has been modified to have a double function. A single click will wake the TV to its picture frame mode whereas holding down the button will switch to TV mode.
How to Wake Up Samsung TV
The Samsung TV platform allows you to control a Samsung Smart TV. You can wake up Samsung TV using WoL (Wake on LAN). WoL helps you remotely turn on TVs over the internet. Connect Samsung TV and a PC in the same network, and send Magic Packet programs to the MAC address of a registered TV. Then, it will wake up the TV via LAN port. Given a compatible device that has been auto discovered or otherwise has a MAC address set, adding the Wake on LAN command is simple:
Open the Activity or Button to which you would like to add a command to power the TV.Select the TV from the list.Select the special “+WAKE ON LAN” command as the command to send
If your Samsung TV is Ex-Link enabled, you may control it via serial via the use of a serial adapter and the Simple Cable Serial 3.5mm. For Samsung TVs that are not EX-Link enabled (typically old or low-end models), use IR control via an infrared adapter.
Why is My TV Not Turning Off?
There could be several reasons why your TV doesn’t turn off when you try to turn it off:
Samsung TV Won’t Turn On Red Light Flashes
If your Samsung TV won’t turn on and the red standby light flashes, it could be point to an issue with your power source. Surge protectors may eventually wear out and stop providing the necessary voltage for your TV. Check to make sure the TV is getting sufficient power. If the problem is not the surge protector or power source, it could be a sign something is wrong with your TV. It could be a component failure that will have to be replaced.
Samsung UHD TV Series 7 Remote Control Not Working
Check if the power indicator at the bottom of the TV blinks when you press the remote’s power button. If it does not, replace the batteries in the remote control.Make sure that the batteries are installed with their poles in the correct direction.Try pointing the remote directly at the TV from 1.5 – 1.8 m away.
Where is the Power Button on My Samsung TV?
The power button on many Samsung TV models is on the front of the set, in the center, just below screen. The button is usually in the top right or top-left corner of the remote control.
Samsung TV Black Screen of Death
A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that is not the case. If your Samsung TV has a black screen even when it is on, it is possible it could actually be your external device and not your TV. To fix the problem, try these instructions: If your TV is connected using a One Connect Box, follow these steps to troubleshoot the black screen:
Why Does My Samsung TV Keep Cutting Out?
If your TV picture or sound is breaking up, cutting in and out, or pixelating, then you likely are experiencing a weak signal. Check all of the connections from the wall to your cable box and from the cable box to your TV to make sure the connections are tight.
Samsung TV Won’t Turn on Red Light is off
When the TV does not turn on and the red light is off, the TV either does not have power, or it is turned on and the screen is just black. To troubleshoot:
Samsung TV Won’t Turn on Red light is on
It is normal for the red standby light to be lit when the TV is turned off (as long as it plugged in and receiving power). But if the TV still won’t turn on when you try, then the only thing left to rule out is the remote.
Samsung TV Troubleshooting “The HDCP Has Been Compromised” Error Message
To correct the condition that causes the TV to display “The HDCP Has Been Compromised” error message:
Samsung LED TV Problems: Lines on Screen
Change picture size to 16:9Change the cable/satellite box resolution
Samsung TV Half Black Screen
Major causes of half screen display may be due to panel or main board problem or due to poor broadcasting signals. If you are having this issue with your Samsung TV screen, please follow the steps below to resolve it:
Samsung TV Power Supply Repair Kit
If your TV is not powering on, sometimes it is because of the failure of the power supply. There could be a blown fuse, bad capacitor, or other damaged part that will need to be replaced. You can be able to purchase a Samsung TV power supply kit to replace damaged parts. This repair kit by Watonics includes replacement capacitors, 100Uf 10V (4 pieces), 1000uf 25V (6 pieces), 2200uF 10V (4 pieces), 220uF 25V (1 piece), a desoldering pump, soldering wick, and wire. Check it here This is a universal 10-65 inch LED LCD TV backlight constant current driver boost adapter board for LED TV and notebook monitors under 65 inches.
Samsung TV Power Board Failure
There are several indicators of a Samsung TV power board failure:
TV will not turn on.TV keeps turning off.TV clicks repeatedly then turns on.TV repeatedly turns off and on by itself.
The main cause of power board failures is one or more capacitors on the board are blown. Many power boards use capacitors that have a lower voltage rating that they should. They work fine for some time, but then swell or burst- leading to the power board failure. To fix a failed Samsung TV power board, you can either repair or replace. You can order a Samsung TV power board repair kit to replace the bulging or blown capacitors. Another option is to buy Samsung TV power board replacement. Though more expensive, replacing the entire board is a more definite fix and saves you from the soldering required for the capacitors.
Bad TV Capacitors Symptoms
If your TV has a problem and you suspect it has something to do with the capacitors, there are several visible symptoms that can confirm your suspicion:
Bulging of the vent on the top of the capacitor.Broken or cracked vent, usually accompanied with visible crusty rust-like brown dried electrolyte deposits.Capacitor casing sitting crooked on the circuit board.
The following TV symptoms indicate issues that can be fixed by replacing the capacitors on your board:
Pink dot/start up problems.Slow start upAfter start up the picture starts to disappear.Flickering of the TV screen.Clicking noise.Sound/power LED is on but there is no picture.
Samsung TV Capacitor Cost
Reason of Frequent on off on Samsung LED TV
By default, some HDMI devices are set to turn the TV on when they turn on. This feature is Anynet+, also known as HDMI-CEC, and allows you to control both devices with your TV remote. If you want to turn on your devices separately, you can turn off Anynet+ by navigating to Settings> General> External Device Manager. However, if your TV is turning off and on continuously, follow these instructions to fix it:
Samsung TV Flickering Won’t Turn On
To establish what may be causing your TV to flicker you have to check everything that connects to it. If the flickering is only occurring in relation to a single source such as a DVD player, cable box or video game console, then your TV might not have a problem at all; instead the source is likely the problem. Try turning to different channels and unplugging devices from the TV to see whether the flickering is from one of the devices or the TV itself. Power issues could also be the reason your TV flickers. This can happen if the TV’s power supply was interrupted (like during a storm). If the flickering is happening consistently, whether or not any video sources are connected to the TV, then the power supply is probably causing the issue. To fix the problem, perform a power cycle on the TV:
Unplug the TV from any power supplies.Press and hold the power button for a few seconds.Let the TV sit for a few minutes, then plug it back in.
If cycling power does not resolve the issue, there could be an issue with the bulb, backlight or LED inside the TV.
Samsung TV Flickering Recall
If your Samsung TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. To disable Energy Saving navigate to Settings> System> Eco Solution> Energy Saving. To disable Eco Sensor navigate to Settings> System> Eco Solution> Eco Sensor. If the problem persists there is a drastic measure you could try that can work, though it is not always advisable. Cutting a jumper on the power supply named JP852 has helped resolve the screen flickering issue on some Samsung LN46C630 TV models. However, note that doing may void the warranty. If you don’t mind taking the risk, here is how to go about the process:
Why is My TV Blinking on and off?
Screen blinking can be caused by the following reasons:
It can be cause when the broadcast signal is not stable.When signal strength and quality is weak.While using bad quality connecting cables and connectors.When cable connection is loose from TV or from connected source device.When the resolution from connected input device is low.
While using antenna, there should be more than 3 columns available to watch proper digital broadcast. If it is less than 3 columns, there might be some picture freeze while watching. If the TV screen seems freezed while watching by using set-top-box, it may be due to a problem of STB or broadcast weak signal strength. Check this too: Can You Connect a Keyboard to a Smart TV? If you checked all the above reasons and still facing the issue, try resetting your TV.
Samsung TV “White Flash” Causes
If you are getting white flashes on your TV every now and then, it could point to an issue with the firmware. Is the firmware up-to-date? Try updating the firmware to the latest version to see if the issue resolves. If the problem persists, completely reset the TV back to factory settings and then upgrade everything again. Another possible fix is by changing your current picture mode. Try changing from Movie picture mode to the Natural picture mode.
